Terms of Service

Fitted Air Terms of Service

Effective Date: August 10, 2025
Last Updated: August 10, 2025

These Terms of Service (“Terms”) govern your access to and use of the Fitted Air website, mobile application, products, and services. By using our site or app, you agree to these Terms.

Eligibilty

You must be at least 18 years old or have the consent of a parent or guardian to use our services.

Use of Services

You agree to use our services only for lawful purposes and in compliance with applicable laws and regulations. You may not:

  • Violate intellectual property rights

  • Attempt to gain unauthorized access to our systems

  • Use our products for any purpose other than their intended medical or personal use

Accounts

To purchase or participate in product trials, you may need to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

Intellectual Property

All content, trademarks, and materials on our website and app are owned by Fitted Air or its licensors. You may not reproduce, distribute, or modify any materials without written permission.

Medical Disclaimer

Our products are intended for use by individuals diagnosed with sleep apnea or prescribed CPAP therapy by a qualified healthcare provider. Consult your physician before using any medical device.

Limitation of Liability

Fitted Air will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or products, except where prohibited by law.

Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions.

Changes to These Terms

We may update these Terms at any time. Continued use of our services constitutes acceptance of any changes.

Messaging Policy

Fitted Air SMS Terms & Conditions

Effective Date: August 10, 2025
Last Updated: August 10, 2025

Fitted Air offers SMS/text messaging services to provide updates, reminders, and promotional content to customers who opt in. By providing your mobile number and opting in, you agree to these SMS Terms & Conditions.

Opt-In

You can opt in to receive messages by:

  • Entering your mobile number on our website or app and agreeing to receive messages

  • Signing up during checkout or account creation

  • Texting a designated keyword to our SMS number

Message Types

You may receive:

  • Transactional messages (order confirmations, shipping updates, appointment reminders)

  • Product updates and trial participation information

  • Marketing and promotional messages (only if you opt in to marketing)

Frequency

Message frequency will vary depending on your interactions with us, but will generally not exceed 4–8 messages per month unless you initiate additional conversations.

Carrier Disclaimer

You can opt in to receive messages by:

  • Entering your mobile number on our website or app and agreeing to receive messages

  • Signing up during checkout or account creation

  • Texting a designated keyword to our SMS number

Opt-Out

You may receive:

  • Transactional messages (order confirmations, shipping updates, appointment reminders)

  • Product updates and trial participation information

  • Marketing and promotional messages (only if you opt in to marketing)

Help

Message frequency will vary depending on your interactions with us, but will generally not exceed 4–8 messages per month unless you initiate additional conversations.

Privacy

We respect your privacy. Information collected through our SMS program is subject to our Privacy Policy.